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Delivery and Returns
Last Updated: 01 02 2025This page provides details on delivery costs, shipping policies, and return procedures. It explains the fixed delivery fee per product, how to check for free delivery coupon codes, and estimated shipping times. The returns policy covers 14-day returns for unopened items in original packaging, who covers return shipping costs, and how refunds are processed in case of errors.
Delivery Information
All orders are shipped via Royal Mail Tracked Delivery, ensuring your package arrives safely and can be monitored throughout its journey. Each product has a fixed delivery fee, which will be calculated at checkout.
From time to time, we offer free delivery promotions—if a coupon code is available, enter it at checkout to redeem your discount. Delivery times may vary depending on your location, and an estimated delivery date will be provided at checkout. Once your order is dispatched, you’ll receive a tracking number to monitor your shipment.
If your order is delayed beyond the estimated timeframe, please contact us, and we’ll assist in tracking your package with Royal Mail.
Returns Policy
We accept returns within 14 days of delivery for unopened items in their original packaging. If you change your mind, you can return the item, but you will be responsible for the return shipping costs.
If you receive a faulty, damaged, or incorrect item, contact us within 48 hours of receiving your order. In such cases, we will cover the return shipping cost and provide a replacement or full refund once the item is returned and inspected.
To start a return, please get in touch with our customer support team, and we will provide instructions on how to return your item.
For any questions regarding delivery or returns, feel free to reach out—we’re happy to help.